Legal

This website and its content is copyright of Rakhis Fashions- © Onatiglobal a brand of Rakhis Fashions 2020. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited. You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system. All our designs and physical products construction is absolute intellectual property of Rakhis Fashions, Bengaluru India. Our team constantly reviews digitally and in person any infringements efforts and all such acts are legally pursued under laws of India.

Help Topics

Ordering

Our order processing team dispatches orders promptly. If you do wish to change the address on your order, please contact the Customer Services team before your order is shipped. The customer support team email is customercare@onatiglobal.com

Delivery

It takes about 5 business days to process the order at our offices in Bangalore and ship the package. In case the product ordered is under production, the processing time may be longer. In such cases, you will be informed by email. Orders will be delivered to the shipping address mentioned at the time of checkout. Within India, orders are delivered within 6-7 business days after processing.

Returns

All our products are made with utmost care and we ensure high quality standards. As a policy, we do not offer any returns on products which are delivered in perfect condition. If you find that you’ve made an error with size of your clothing then we will be happy to exchange your product for a replacement. Certain products specific to the COVID-19 are under the category of essential products and hence do not qualify to be returned or exchanged.

Payments

We offer Cash and Card Payments On Delivery on all products.

Website Issues

If you face any issue regarding the website, drop a line to customercare@onatiglobal.com immediately